Privacy Policy

Effective Date: February 25, 2026

Galatea Tours ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use our website ("Website").

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Application

This Privacy Policy applies to personal information collected through:

• Our Website
• Communications with us via email, contact forms, or inquiries

This Policy does not cover third-party websites or services linked from our Website.

2. Information We Collect

We may collect the following types of personal information, depending on how you interact with our Website:

a. Personal & Contact Information

• Name
• Email address
• Phone number

b. Booking & Transaction Information

• Booking details
• Payment-related information (processed via third-party payment providers)

c. Technical & Usage Information

• IP address
• Browser type
• Device information
• Pages visited and interaction data

d. Communications

• Inquiries, messages, feedback, and correspondence you send to us

3. How We Use Your Information

We use personal information for the following purposes:

• To process bookings and related services
• To communicate booking confirmations, updates, or inquiries
• To provide customer support
• To operate, maintain, and improve our Website
• To comply with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information only when necessary with:

• Payment processors to complete transactions
• Tour operators or service partners to fulfill bookings
• Service providers assisting with website operations or customer support
• Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and only for authorized purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve Website functionality
• Understand Website usage and performance

You may disable cookies through your browser settings. However, some Website features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal requirements. When no longer needed, data is securely deleted or anonymized.

8. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data

Requests may be submitted using the contact details below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Website with an updated effective date. Continued use of the Website constitutes acceptance of the revised Policy.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📧[email protected]

Website Terms of Use

Effective Date: February 25, 2026

These Website Terms of Use ("Terms") govern your access to and use of the website operated by Galatea Tours ("Company," "we," "us," or "our"), including all pages, features, content, tools, and services made available through the website (collectively, the "Website").

By accessing or using the Website, you confirm that you have read, understood, and agreed to be bound by these Terms and all applicable laws and regulations. If you do not agree, you must not access or use the Website.

1. Agreement to Terms

1.1 These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Galatea Tours.

1.2 These Terms apply to all users of the Website, including visitors, registered users, and any person accessing the Website on behalf of another individual or entity.

2. Eligibility

2.1 You must be at least 18 years old to access or use the Website.

2.2 By using the Website, you represent and warrant that you have the legal capacity to enter into these Terms.

3. Changes to These Terms

3.1 We reserve the right to modify, update, or replace these Terms at any time at our sole discretion.

3.2 Any changes will be effective immediately upon posting on the Website, unless otherwise stated.

3.3 Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Website.

4. Access to the Website

4.1 We may update, modify, suspend, restrict, or discontinue any part of the Website at any time without notice.

4.2 We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

4.3 We shall not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period.

5. Use of the Website

5.1 You agree to use the Website for lawful purposes only and in accordance with these Terms.

5.2 You must not:

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to the Website, servers, or systems
• Interfere with or disrupt the Website's functionality or security
• Use automated systems (bots, scrapers, crawlers) without permission
• Misuse inquiry, contact, or registration forms
• Introduce viruses, malware, or harmful code

5.3 We reserve the right to suspend or terminate your access to the Website if we believe you have violated these Terms.

6. Informational Content Disclaimer

6.1 All content on the Website, including travel information, itineraries, schedules, availability, images, and descriptions, is provided for general informational purposes only.

6.2 Content may be updated, changed, or removed at any time without notice.

6.3 We do not guarantee the accuracy, completeness, or reliability of any information displayed on the Website.

7. Intellectual Property Rights

7.1 All content on the Website, including but not limited to text, images, logos, graphics, designs, software, and layout ("Content"), is owned by or licensed to Galatea Tours.

7.2 The Website and its Content are protected by copyright, trademark, and other intellectual property laws.

7.3 You may view and use the Website for personal, non-commercial purposes only.

7.4 You must not copy, reproduce, modify, distribute, publish, display, or exploit any Content without our prior written consent.

8. Third-Party Services and Links

8.1 The Website may reference or link to third-party websites, operators, service providers, or tools.

8.2 We do not control and are not responsible for the content, policies, actions, or services of third parties.

8.3 Your interactions with third parties are solely between you and the applicable third party, and you access such services at your own risk.

9. User Submissions

9.1 Any information, inquiries, feedback, or content you submit through the Website ("User Submissions") must be lawful and must not infringe the rights of others.

9.2 By submitting content, you grant Galatea Tours a non-exclusive, worldwide, royalty-free right to use, display, and reproduce such content for Website and business purposes.

9.3 You remain solely responsible for your User Submissions.

10. Limitation of Liability

10.1 Your use of the Website is at your own risk.

10.2 To the fullest extent permitted by law, Galatea Tours shall not be liable for any:

• Direct or indirect losses
• Damages or injuries
• Delays or disruptions
• Data loss or system issues

arising from or related to your use of or inability to use the Website or reliance on its content.

11. Indemnification

You agree to indemnify and hold harmless Galatea Tours, its officers, employees, partners, and affiliates from any claims, damages, losses, or expenses arising out of your violation of these Terms or misuse of the Website.

12. Termination

12.1 We may terminate or suspend your access to the Website at any time, without notice, if you violate these Terms or applicable laws.

12.2 All provisions that by their nature should survive termination shall survive, including intellectual property, disclaimers, and limitation of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Philippines, without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions or concerns regarding these Terms, please contact:

📧[email protected]

📍Brgy. Poblacion 5, General Luna, Surigao del Norte, 8419

Booking Terms & Conditions

Effective Date: February 25, 2026

By completing a booking on this Website, you confirm that you have read, understood, and agreed to the following terms:

1. Payments

• Prices shown are subject to availability.
• Full or partial payment is required at checkout to secure a booking.
• A booking is not considered confirmed until payment is successfully completed.

2. Customer Responsibilities

You agree that you are responsible for:

• Providing accurate and complete booking information
• Arriving at the designated meeting point on time
• Ensuring you meet all health, fitness, or participation requirements
• Holding valid identification, travel documents, or permits if required

3. Assumption of Risk

You acknowledge that travel, tours, and adventure activities may involve inherent risks. By proceeding with a booking, you voluntarily assume all risks associated with participation.

4. Limitation of Liability

To the extent permitted by law, Galatea Tours, its employees, contractors, and partners shall not be liable for any injury, loss, damage, delay, or expense arising from participation in any tour or activity, except where caused by gross negligence or willful misconduct.

5. Force Majeure

Galatea Tours shall not be held responsible for delays, changes, or cancellations resulting from events beyond reasonable control, including but not limited to weather conditions, natural disasters, government actions, or other unforeseen circumstances.

6. Agreement & Acknowledgment

By clicking "I Agree" or completing payment, you confirm your acceptance of the following:

• These Booking Terms & Conditions
• The Refund & Cancellation Policy
• The Privacy Policy and Terms of Use